• gutter_angel@lemm.ee
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      4 days ago

      i came across this explanation of it, haven’t verified it directly but he seems to make good content:

      https://youtube.com/shorts/ZX8OaZZDlM8

      he says theres identification each time you print using the yellow ink, and basically is a counterfeit currency countermeasure

      id kill to have a foss print setup though

      • Echo Dot@feddit.uk
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        3 days ago

        It’s a feature that can be turned on the confidential documents but I don’t think it’s actually on by default.

        You can check for it anyway, just print a document then attempt to scan it, if it’s got the track marks it will refuse to scan because one of the things the track marks do is block scanning, although you can still take a photo of it because the camera probably won’t be able to see the track marks so it’s not 100% secure. In fact it’s largely considered an obsolete security method these days, along with pink flimsies.

      • Rin@lemm.ee
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        4 days ago

        I know about the yellow dot thingy. Literally metadata on paper for no reason imo. I highly doubt a person could make a realistic fake through the use of a conventional printer.

        In the UK, we don’t even have paper money anymore, it’s plastic… Maybe it’s more of a USA skill issue, too?

        • grue@lemmy.world
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          2 days ago

          In the UK, we don’t even have paper money anymore, it’s plastic… Maybe it’s more of a USA skill issue, too?

          US “paper” money has been made of cotton-linen blend cloth for over 100 years.

  • x4740N@lemm.ee
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    3 days ago

    Buy an ecotank printer, they’re more expensive initially but that’s because they actually make you pay for the printer

    Ecotank’s use liquid ink that you fill in tanks instead of cartridges

    There’s no way they can check the ink on ecotank printers

  • ZeroOne@lemmy.world
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    4 days ago

    We seriously need a FOSS+FOSH printer

    I have even thought of some names:

    • Gutenberg
    • Aldus
    • Manutius
    • hera@feddit.uk
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      It’s really surprising this doesn’t already exist. It’s such a hated piece of tech, I would have thought someome would have thought they could do better! I don’t know enough to do it myself but I’d sure as hell support a project to do it!

      • Desert Hermit@lemmy.world
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        4 days ago

        It’s not, though. Printers are actually fairly expensive to manufacture, and they’re sold heavily subsidized by the companies in order to sell you a decade of printer cartridges where you make up for that loss. It was the first tech subscription model.

        If someone made and sold a shitty inkjet printer at cost, the last time I saw something written up on this years ago, it was several times more than the current cost of printers. And consumers are stupid, so they will go for the immediate cheap thing and get locked in to buying proprietary cartridges rather than invest in saving money long term.

        What we need is a Graphine OS for existing printers. A repo of firmware updates that anyone can install to jailbreak a handfull of widely sold printers to allow printing every drop of ink, and DIY refills. Let’s be real, we’re not a huge part of their market, so IMO the gains are to exist like wolves preying on the occasional sheep, rather than be wolves that try to evolve thumbs and force everyone to learn how to cook and go shopping in order to eat.

      • bitjunkie@lemmy.world
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        3 days ago

        In my experience, people who are aware of open source and the like are also people who only print something when they absolutely HAVE to.

      • Wispy2891@lemmy.world
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        4 days ago

        It will cost too much because they can’t get back R&D money back via sales of proprietary ink and spare parts, plus competitors will immediately take advantage of your improvements

        Like a prusa (open source 3d printer) costs like 3 bambulab (walled garden closed source 3d printer that uses a fork of prusa slicer)

    • MystikIncarnate@lemmy.ca
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      4 days ago

      1000x this.

      We’ve got all this figured out for 3D printers with all kinds of cool tools to make the job easier, and yet, take away a dimension and there’s crickets?

      The hell?

      Let’s make a 3D printable 2D printer.

    • sugar_in_your_tea@sh.itjust.works
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      4 days ago

      Same. My printer works fine, and I recently replaced my toner (went genuine because I found a decent deal), so I probably won’t need another anytime soon.

      That said, I will no longer be recommending them until this is cleared up. I won’t be recommending against them though, because I don’t know of a better company, but I’ll just recommend people go to their local library or print shop or something and not deal with having a printer at home.

    • werefreeatlast@lemmy.world
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      4 days ago

      I got a 4 acre lot on Mars that I’m selling for cheap. You seem like a gulli…great fellow. $10k. Its pretty cheap right now because people don’t known the real estate trend yet. I’m taking amazon cards.

      • qjkxbmwvz@startrek.website
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        3 days ago

        But this is a weird thing to lie about — the only reason to implement toner DRM is to get people to buy your cartridges. But if your public statement is, “it’s ok to buy off brand cartridges,” then…well… that’s kinda weird.

        Not saying you’re wrong, and they could be trying to have their cake and eat it too (court the anti-DRM crowd but also scare people into sticking with their toner). I’m just saying your snarky/sarcastic response seems unwarranted here.

  • MisterFrog@lemmy.world
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    4 days ago

    I’m curious how this will go down in Australia. Seems like a pretty solid slam dunk refund, oh the product doesn’t work as advertised anymore?

    Cool, I’ve had this for 5 years and now I’d also like a full refund under Australian Consumer Law.

    Motherfuckers.

    (I don’t actually own a printer)

    • JackFrostNCola@lemmy.world
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      4 days ago

      I imagine they have some stupid note or sticker somewhere saying “to avoid damaging your printer only use genuine Brother replacement cartridges”.
      Then all they have to say is “we patched a bug where unverified 3rd party ink cartriges could erroneously be used and cause malfunction or damage to the product.”

      • MisterFrog@lemmy.world
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        4 days ago

        I found this help article where they say “Although not all non-genuine supplies may cause quality issues”.

        They said they recommend using theirs, but up until this they didn’t say you couldn’t.

        https://support.brother.com/g/b/sp/faqend.aspx?c=us_ot&lang=en&prod=dcpl2647dw_us&faqid=faq00000184_002

        Plus, it’s been universally understood that you have been able to use third-party cartridges. I really think if you’re persistent enough, you’d get a refund in Australia. Because else (in Victoria at least) you could take them to VCAT for like $70, which will cost them wayyy more in lawyer expenses than the price of a refund.

        This is not legal advice, but I reckon a refund under Australian Consumer Law is extremely doable if they go down this path (for existing printers).

    • Ludrol@szmer.info
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      4 days ago

      It looks like to me as some redditor got bad quality third party ink and blamed it on firmware. Some karma whores picked it up, as dogging on printer companies is sure way to gain some free updoots.

      And now Louis Rossmann picked it up and the lie spread further.

      We live in a post-truth society.

  • wowwoweowza@lemmy.world
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    4 days ago

    So… when there is some controversy over an article in Lemmy it gets the strike though? How did this evolve?

    • RememberTheApollo_@lemmy.world
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      4 days ago

      If you read the article:

      We are aware of the recent false claims suggesting that a Brother firmware update may have restricted the use of third-party ink cartridges. Please be assured that Brother firmware updates do not block the use of third-party ink in our machines.

      So there’s no reason to leave an inflammatory and likely wrong title unchanged or otherwise without notation. The title is completely readable. I’m all for wrong information being flagged, and a strikethrough is a fine method of doing so.

      • sugar_in_your_tea@sh.itjust.works
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        4 days ago

        We don’t know if it’s wrong though, we just have a statement from the company claiming it is. Now it’s on the community to prove it.

        It’s potentially wrong. I guess we’ll see in the coming weeks as people try to prove it one way or another.

        That said, the allegation that old firmware isn’t accessible is easy to verify and very troubling for Brother if true (what are they hiding?).

        • RememberTheApollo_@lemmy.world
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          4 days ago

          There is no official report of Brother doing what it’s accused of. Only a couple people having issues with a few cartridges, no analysis of whether the flaw was in the third party cartridge or an actual firmware issue, but we should get out the pitchforks and torches and leave a completely unproven statement up? I completely disagree. There’s too much BS passed off as objective truth as it is.

          • sugar_in_your_tea@sh.itjust.works
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            4 days ago

            One or two reports could be chalked up to noise. Rossmann provided much more than that. I’m not saying he’s right, I’m just saying there’s sufficient evidence that I’m not just going to accept “nope, we don’t do that.”

            We certainly need more evidence, and hopefully Rossmann’s video reaches enough people to get it, one way or another. He has demonstrated admitting when he is wrong, and he has also demonstrated doing the research.

            I doubt this is the last we hear about this, and I sincerely hope Brother is redeemed.

            • RememberTheApollo_@lemmy.world
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              3 days ago

              I am in no way suggesting we shouldn’t be wary and not investigate. Crappy 3rd party engineering could be an issue. Placing a declarative title with no qualification as truth (because nobody reads the article) despite the quote from the corporation itself denying it in the article shouldn’t be done. Like I said, too much of that happening these days.

              • sugar_in_your_tea@sh.itjust.works
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                3 days ago

                Crappy 3rd party engineering could be an issue.

                Sure. However, I’ve seen allegations that swapping chips worked for one person and failed for another. That needs to be investigated.

                too much of that happening these days

                Agreed. Only claim what you have the receipts for. Clickbait blows.

      • bss03@infosec.pub
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        4 days ago

        I see editability as generally an improvement, especially since the older versions are still visible with a couple of clicks. Reddit titles are not editable. Tweets used to be uneditable; toots are.

        • T156@lemmy.world
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          The original rationale for not having editing, at least on Reddit and Twitter, was concerns that someone could get a viral post, and then edit it to spam.

          That’s not an impossible thing with Lemmy, though we’re not big enough for it to be worth spamming to, for the most part.

  • Phoenixz@lemmy.ca
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    4 days ago

    As much as I love the brand, this was just obviously going to happen. It always happens, it’s the eventual outcome. All that is needed is one middle manager wanting to get an extra bones to come up with some short sighted idea that will make a little extra money in the short run and possibly bankrupt the company in the long term.

    See Boeing, see Intel, see…

    The only way to not have this happen is to get open source hardware. The open source eco system is amazing already but we need more focus on that, hardware. CPU’s, Computers, printers, phones, everything

    • Bakkoda@sh.itjust.works
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      4 days ago

      What’s worse is remaining “ethical” in the world of business they exist in is a flat out detractor. A financial hindrance of the utmost.

  • MisanthropiCynic@lemm.ee
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    4 days ago

    They deny it was the firmware update. But not that something else has happened

    I’ve had issues with colour but not B&W

  • Naich@lemmings.world
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    5 days ago

    Oh FFS. Not Brother as well. I used to recommend them to everyone. Who is left with unshittified printers?

    • Meron35@lemmy.world
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      4 days ago

      Kyocera.

      Also Japanese, and plenty of cheap generic toners available online. They even publish Linux drivers.

        • ben@lemmy.zip
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          5 days ago

          You can run a power clean cycle which should help, then just replace the foam pads they saturate with ink for the cleaning

          They’re not perfect but they’re still the most consumer friendly option on the market at this point

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            5 days ago

            After talking to support 15 times, they never suggested replacing anything, and power clean wasn’t enough. I’ve long since destroyed the thing out of malignant rage and turned to libraries and copy shops, but it’s good to know that there might have been a solution.

        • Ulrich@feddit.org
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          5 days ago

          I have the 2850. Been using it for a couple years now. Print maybe once a month. Nozzles get clogged periodically but you run the automated cleaning process and it’s back to working again.

  • Limonene@lemmy.world
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    5 days ago

    In case anyone was thinking this applies only to inkjet printers: no, it ONLY seems to apply to laser printers – the thing that Brother used to be known for. Where the article says “ink”, they mean “toner”. There is no ink in a laser printer.

        • Treczoks@lemmy.world
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          5 days ago

          There is something similar for B&W laser printing. Text is never 100% black, but rastered. You can digitally hide a whole lot of information in microraster on a page of printed text.

          • idiomaddict@lemmy.world
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            5 days ago

            Text is never 100% black, but rastered.

            Does “rastered” mean the image is mapped onto a very fine grid and each square is given a 0-100 value for intensity of ink? I looked it up, and it seemed like the squares are given a binary value, but this is nowhere near my wheelhouse and I’m honestly not sure I understood the Wikipedia page, let alone the references

            • Treczoks@lemmy.world
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              5 days ago

              It is actually quite easy: “Black” print does not mean that 100% of all pixels are actually set. Print pixels are never perfect squares, so even if the printer only prints half of the dots, the print is still dark enough. If not, it could print 70% or 80%, but lets stick to 50% for ease of argument.

              So instead of

              XXXXXXXX
              XXXXXXXX
              XXXXXXXX
              

              it would print

              X X X X
               X X X X
              X X X X
              

              For you, it would still be a “roughly black” spot (keep in mind these 8x3 pixel are 0.032mm wide and 0.012mm high on good laser printer).

              Would you notice if the pattern was slightly different, like

              X X X X
               X XX  X
              X X X X
              

              Make a bonanza of those small changes nobody can see, and you can hide thosands of bytes of data in those patterns on any printed page.

    • surph_ninja@lemmy.world
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      5 days ago

      If regulators don’t stop them from doing it, the CEO’s of publicly traded companies will get the boot from the board for not doing it. They have a fiduciary duty to be as shitty as humanly possible.

      We need laws to stop this, but the politicians are all bribed not to.

      • grue@lemmy.world
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        5 days ago

        They have a fiduciary duty to be as shitty as humanly possible.

        They don’t – that’s a cargo-cult misunderstanding of Dodge v. Ford Motor Co – but it’s so widely believed I guess it might as well be true.

        • surph_ninja@lemmy.world
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          5 days ago

          If the people sitting on the Supreme Court believe it, and I believe the majority of those shitbags do, then that is unfortunately the law as it stands.

          But when the law is unethical, I don’t see why we should be lawful.

  • lefixxx@lemmy.world
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    4 days ago

    Brother losing all competitive advantage they had via reputation. Doing a very big 180 and reversing the changes and commiting to no do t his BS is the only way to undo this

  • m-p{3}@lemmy.ca
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    5 days ago

    I suggest whoever has old firmware files to upload them to the Internet Archive (if they allow those).

  • TheObviousSolution@kbin.melroy.org
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    5 days ago

    If Brother starts playing that game, they will lose. Why bother buying their considerably more expensive printers over those of HP if they are going to be just as bad in the third party ink department?