

I’ve talked with this person in the past, they are very reasonable in general, although I disagree with their stance on not offering the hardware only and allowing the user to 3D print their own case. They currently don’t want to do that because they can control the quality of prints that get shipped with their product, and anticipate (based on previous experience IIRC) an increase in support needs for self-printed cases that they both aren’t willing to bear and aren’t willing to allow. They want this to be sold as a finished product that happens to include some 3D printed parts that you CAN swap out later at your own risk, which makes enough sense even though it’s not how I would prefer it.
For me the main benefit would be that I really like 3D printing and I’d rather not have the waste, so I get from my end it’s more of a niche request and I’m fine with where things are.