

If they were a small or free service I wouldn’t have much issue, but they do charge, I don’t think it’s too much to ask that they at least attempt to scrape the wider web.
Building their own database seems the prudent thing long-term, I don’t doubt they could shore up coverage over Bing. They don’t have to replace the other indexes wholesale, just supplement it.
I’ve had failure rates as high of new BD discs, even.
The US BD pressing plant shut down a while ago and the new ones are very hit or miss, I’ve gotten several that were heavily scratched or otherwise unreadable – brand new in sealed case, from the only NA factory.